// Privacy Policy
Privacy Policy
Last updated: July 2026 · 3-Year Anniversary Offer edition
01. Introduction
This Privacy Policy describes how The Funnel Panda LLC ("we," "us," or "the Company") collects, uses, and protects information from Clients ("you") who purchase the 3-Year Anniversary Offer or otherwise use the Funnel Panda CRM Platform ("the Platform"). By purchasing or using the Platform, you consent to the practices described here.
02. Information We Collect
We collect information you provide directly, including: (a) account and contact information (your name, business name, email, phone, address); (b) onboarding details (brand assets, logos, sample sites, brand colors, business industry, founder name, calendar availability, whether you have an existing GHL account and, if you elect a migration, credentials you voluntarily share); (c) payment information — collected and processed by our third-party payment processor (we do not store full card numbers); and (d) content you store on the Platform (contacts, messages, files, forms, funnels, etc.). We also automatically collect technical data such as IP address, browser type, device information, and usage logs.
03. How We Use Your Information
We use your information to: (a) fulfill the 3-Year Anniversary Offer — including designing and building your website, provisioning your CRM account, migrating data if requested, and delivering post-launch support; (b) process your one-time $500 payment and any usage-based charges (email, SMS, AI credits); (c) send service-related notifications and updates about your build; (d) provide customer support; (e) improve, secure, and operate the Platform; and (f) comply with legal and tax obligations. We do not sell your personal information to third parties.
04. GHL Migration Credentials (Special Handling)
If, during onboarding, you voluntarily provide credentials for an existing GoHighLevel (GHL) account so we can migrate your setup into Funnel Panda, those credentials are used solely for the migration and are handled with additional care. Passwords are removed from any read-side API response and are only used by authorized team members to perform the requested migration. We strongly recommend you rotate any shared password once the migration is complete.
05. Payment Data
The $500 Anniversary payment and any subsequent usage charges are processed by our third-party payment processor (e.g., Stripe). We receive limited transaction information (amount, timestamp, last 4 digits, cardholder name, billing region) but do not store full card details. The payment processor's own privacy policy also applies to your card data.
06. Cookies & Tracking
We use cookies and similar technologies for authentication, security, analytics, and to remember your preferences. Marketing / analytics cookies help us understand how the Anniversary landing page and the Platform are used so we can improve them. You can control cookies through your browser settings, though disabling certain cookies may limit functionality.
07. Data Storage & Security
Your data is stored on secure cloud infrastructure with industry-standard encryption in transit and at rest. Access to production systems is limited to authorized personnel. We implement administrative, technical, and physical safeguards to protect against unauthorized access, alteration, disclosure, or destruction. No system is 100% secure — you agree to use strong passwords and safeguard your login credentials.
08. Third-Party Services
The Platform integrates with third-party services including our payment processor, email/SMS providers, hosting infrastructure, social platforms, AI providers, and analytics tools. When you connect a third party, that service's privacy policy also applies. We are not responsible for the privacy practices of third parties.
09. Data Sharing
We share information only with (a) service providers who help us operate the Platform (hosting, payment processing, email/SMS delivery, AI services), each bound by confidentiality obligations; (b) when required by law, regulation, subpoena, or legal process; (c) to protect the rights, property, or safety of the Company, our users, or others; or (d) in connection with a merger, acquisition, financing, or sale of assets, in which case we will provide notice before your data is transferred and becomes subject to a different policy.
10. Marketing Communications
By purchasing the Anniversary Offer or providing your email through the Platform, you consent to receive service-related emails (which are required while your account is active). We may also send occasional marketing or promotional communications; you can opt out at any time using the unsubscribe link or by contacting [email protected]. Service notifications cannot be opted out of while you have an active account.
11. Email & SMS You Send Through the Platform
If you use the Platform to send email or SMS to your own contacts, YOU are the sender and are responsible for compliance with CAN-SPAM, TCPA, GDPR, and any other applicable laws — including obtaining valid consent, providing clear opt-outs, and honoring unsubscribe requests. The Company processes the message for delivery on your behalf but is not the sender for legal purposes.
12. Your Data Rights
You can request access, correction, or deletion of your personal data at any time by emailing [email protected]. You can request an export of your contact data. Note: as outlined in our Terms, website exports, full funnel exports, agency snapshots, and backend/system exports are not supported. If you are in a jurisdiction with additional data protection rights (e.g., California CCPA/CPRA, EU/UK GDPR), you have additional rights — including the right to opt out of certain processing — which we will honor on request.
13. Data Retention
We retain your data while your account is active. Because Lifetime CRM Access has no monthly billing cycle, "active" generally means that you continue to use the Platform. If you request account closure, or if your account is terminated for cause, data is kept for 30 days in a paused state, after which it may be permanently deleted. Transaction records, tax records, and records required by law may be retained longer.
14. AI & Automated Processing
Some Platform features use AI-powered tools that may process your content (e.g., conversation summaries, reply suggestions, content generation). AI processing happens within trusted infrastructure and is subject to the third-party AI provider's terms. You can disable optional AI features. Certain AI usage may incur additional charges.
15. Children's Privacy
The Platform is not intended for individuals under 18. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it.
16. International Users
The Platform is operated from the United States. By using the Platform, you consent to the transfer and processing of your information in the United States, which may have different data-protection laws than your jurisdiction. If you are in the EU/UK, contact us to exercise your GDPR rights. If you are in California, contact us to exercise your CCPA/CPRA rights.
17. Chargebacks & Fraud Prevention
We may share limited information with our payment processor and fraud-prevention services to detect and dispute fraudulent chargebacks. Information shared for fraud prevention is limited to what is reasonably necessary
18. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or platform notice. Continued use after changes constitutes acceptance.
19. Contact Us
For any privacy-related questions or requests, email [email protected]
For more, see our Terms & Conditions.
Celebrating 3 years of making professional websites and powerful business tools affordable for business owners.
Company
Contact
272 Calhoun Station Pkwy, Suite C, Madison, MS 39110
© 2026 The Funnel Panda LLC. All rights reserved.